Terms & Conditions

01About these terms

These terms and conditions govern your use of the Cave Academy website and your purchase of our products and programmes. By using our site, joining a waitlist, booking a call, or buying from us, you agree to these terms. If you do not agree, please do not use our site or services.

02Who we are

Cave Academy is operated by [legal entity name], [registered address][, company number if registered]. You can contact us using the details at the end of these terms.

03The nature of our services

Cave Academy provides business education and coaching for beauty industry professionals. Our content is for educational and informational purposes.

04Eligibility

You must be at least 18 years old and able to enter a legally binding contract to buy from us. Our premium cohort programme is intended for established beauty business owners and is offered by application; we may decline any application at our discretion.

05Applications & calls

Joining a waitlist or booking a call is an enquiry, not a purchase. It does not guarantee a place on any programme. Places in the cohort are limited, and acceptance is at our discretion following your application and, where relevant, a call.

Calls are offered to discuss fit. Please attend at the time booked or reschedule using the link provided. We may treat repeated no-shows as a withdrawal of your enquiry.

06Products & purchases

Our products may include digital resources, self-paced video programmes, and a cohort programme with direct access to Paris. The features and format of each are described at the point of sale.

Prices & payment

• The price, currency and any payment-plan terms are confirmed at checkout or during your call before you commit.
• Where a payment plan is offered, you agree to pay each instalment when due. Missed instalments may result in access being paused until the account is brought up to date.
• You are responsible for any taxes that apply to you.

A contract is formed when we confirm your order or enrolment.

07Access & delivery

Digital products are delivered electronically, usually by email or via a member area, shortly after purchase. Cohort programmes run to the schedule shared with you. Access is for your personal use and is granted to you alone; you may not share login details or resell access.

We may update or improve content over time, and we'll make reasonable efforts to keep access available, but we don't guarantee uninterrupted availability.

08Refunds & cancellations

Digital downloads & instant-access content

Because digital content is delivered immediately, you agree that by purchasing and accessing it you consent to immediate delivery and acknowledge that your statutory 14-day right to cancel is lost once access begins. [State here any voluntary guarantee you choose to offer, or "no refunds once accessed".]

Cohort & coaching programmes

[Set out your cancellation window, any deposit terms, and what happens to instalments if a participant withdraws after the programme starts.]

None of the above affects your legal rights as a consumer, including where a product is not as described.

09Your responsibilities

• Give accurate information when you apply or buy, and keep your contact details current.
• Use our content and community respectfully, and not in a way that harms us or other participants.
• Keep your access private and not copy, record, share or resell our materials.
• Take your own responsibility for the business and legal decisions you make.

We may suspend or end your access, without refund, if you breach these terms.

10Intellectual property

All Cave Academy materials, including videos, frameworks, templates, written content and branding, are owned by us or our licensors and protected by copyright and other rights. You receive a personal, non-transferable licence to use them for your own business. You may not reproduce, distribute, publish or resell them without our written permission.

11Results & testimonials

Any results, figures or testimonials we share reflect the experience of the founder or selected clients. They are examples, not promises, and they are not typical. Most people who buy education do not implement it fully, and outcomes vary widely with the realities of running a business. Your results are your own responsibility.

12Liability & third parties

We are not affiliated with, endorsed by or sponsored by Instagram, Meta, Facebook, TikTok, Google or YouTube. All third-party trademarks belong to their respective owners.

To the fullest extent permitted by law, we are not liable for any loss of profit, revenue, business or data, or for any indirect or consequential loss, arising from your use of our site, content or programmes. Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud.

13Governing law & changes

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. We may update these terms from time to time; the version in force is the one published here, with the "last updated" date shown above.

14Contact us